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 Cost-effective materials handling depends on a number of important elements - a well-organised process, the right equipment, and effective back-up to ensure overall reliability. However there is one aspect of nearly all handling operations, that can make the biggest difference of all – the people involved in the process.
Analysis of any handling operation with operator-controlled trucks invariably confirms the principle that people represent over 70% of the total cost. Furthermore, it is equally true that operator performance, based on a combination of skill and motivation, will usually have the greatest effect on overall productivity - and will also determine the levels of avoidable cost resulting from accidents and errors.
With that in mind there is a clear conclusion: Investing in people is profitable.
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